Alcatel-Lucent OpenTouch Business Edition

OpenTouch™ Business Edition targets enterprises with up to 1500 users and delivers an unprecedented level of openness (SIP, applications, platforms). It is the new generation of the Alcatel-Lucent Business integrated Communication Solution (BiCS), enriched with Genesys SIP server technology and a native multimedia conferencing engine.

It delivers advanced communications that help you interconnect your network, people, processes and knowledge for cost control. It’s also cost-optimized to keep expenditures under control as you position yourself for future expansion.

With the Alcatel-Lucent OpenTouch Business Edition, you have all of the necessary software and licenses for a comprehensive, application-enabled communications system on a single, industry-standard server.

Benefits

Deployment at customer pace: users, applications
Flexible connectivity: TDM, IP, SIP
Unified user experience across devices
Native conferencing and video switching
Single server to purchase, install and maintain
Reduced operational costs
Redundancy through hard disk drive mirroring
Single management interface
Supports passive communication server (telephony service redundancy) and spatial redundancy (telephony)

Features

All-in-one pre-installet Server
Video at the core: voice activated multipoint video switching without a MCU
User centricity: same experience across devices (My IC Phone, My IC Desktop and My IC Mobile), transparent switch form one device to another while interacting
OmniPCX™ Enterprise Communication Server key features
OmniTouch™ 8082 My IC Phone support
OmniVista™ 8770 Network Management System
OmniTouch™ 8440 Voice Messaging Services
OmniTouch™ 8600 My Instant Communicator
OmniTouch 8660 My Teamwork
OmniTouch™ 8450 Fax Server
OmniTouch™ Contact Center Standard Edition
SIP Session Manager & Media Server

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