The use of call recording in companies and call centers is becoming more and more essential for improving the quality of client support.

Today, all kinds of organizations, from call centers to mail order companies, and since financial companies, police forces use call recording systems to meet a wide range of purposes, including quality assurance, internal audits, training, supervision and security issues.
The Call Recording Solution is a plug & play solution cost-benefit designed to record all calls made through Basic ISDN access or Primers.




Main Features
- Permanent recording of all calls made from ISDN lines;
- Quick and simple installation;
- The recordings are saved in wav or mp3 format on your computer and are managed by software;
- Recordings can be searched by date and time;
- Recordings can be searched by extension, number dialed or received;
- Recordings can be sent by email;
- Recordings can be stored by categories.

48 months renting available configuration from 64€
OmniPCX Advanced + 1 Digital 4029 + 3 Digital 4019 + 1 Gateway Recall RDIS
2 basic access | 4 digital extensions | 4 analog extensions
VAT and Services not included

For integration with existing solutions or other contractual conditions, contact the sales department to be done on-site needs survey.

 

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